Privacy Policy

Privacy Policy for DDL Group Pty Ltd

1. Introduction

  • DDL Group Pty Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website (“Website”) or inquire about our services.

2. Information We Collect

  • Personal Information: When you inquire about our services, we collect details such as your name, phone number, email address, and any other information you provide through our contact forms.
  • Website Usage Data: We may collect information about how you interact with our Website, including your IP address, browser type, and pages visited, through cookies and other tracking technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes for our services.

  • Improve the functionality and content of our Website.

  • Communicate with you about our services and updates (if you’ve opted in to receive such communications).

  • Ensure compliance with our legal obligations.

4. Sharing Your Information

  • We do not sell or trade your personal information to third parties. However, we may share your information with trusted third-party service providers (e.g., email service providers, payment processors) who assist us in operating our Website or delivering services. These third parties are required to keep your information confidential and secure.
  • We may also disclose your information if required by law, such as in response to a court order or legal process.

5. Cookies and Tracking Technologies

  • Our Website uses cookies to enhance your user experience, track usage, and tailor content to your interests. You can choose to disable cookies in your browser settings, but please note that doing so may affect your experience on our Website.

  • We may also use analytics tools (e.g., Google Analytics) to understand how users interact with our Website.

6. Data Security

  • We take reasonable steps to protect the personal information you provide to us from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

  • You have the right to access, update, or delete your personal information at any time. To do so, please contact us using the details below.

  • If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe link in any email or by contacting us directly.

8. Third-Party Websites

  • Our Website may contain links to third-party websites (e.g., our Instagram and Facebook pages). We are not responsible for the privacy practices of these sites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the new “Effective Date.” Your continued use of our Website following any changes signifies your acceptance of the updated policy.

10. Contact Us

  • If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: